Neutral feedback
checked
Removing the cashout option is a breach of contract.. simple... of course it's a gambling company with Denise Coats as head of a deceptive fraudulent company. Will refer to gambling commission, and DTI.. These fraudsters are not content with having a 66% advantage, so sneakily change settings. And pretend it's a software problem. Boycott bet365.
Source: Telecomasia
Neutral feedback
checked
Please avoid these scammers at all costs. Removed the cash out option in the Euros without informing anyone placing a bet. People trying to cash out were met with a blank screen. No explanation at all. Must have made an absolute fortune on these days
Source: Telecomasia
Neutral feedback
checked
I totally AGREE with all these reviews somehow coincidently they have had technical errors for 2 days now right when the euros start! So when I placed my bets each day I could not see them or decide what I want to do. I feel duped! It may mean nothing to the owner! Coates but customer who play fair should get! there original bets back! Where does it say as I cannot see if there is technical issue we will NOT pay out! they have been appalling in the customer service/communication. I waited 1 he on one chat and the other I was dropped off! Still waiting for a call out of decency from a manager not heard yet! This should be challenged by All who have had this issue. Have they no morals or principles? It’s fine following there rules but they seem to have pulled a fast one on customers abs blamed IT. That’s not an issue for customer PLEASE PAY GENUINE CUSTOMERS BACK!
Source: Telecomasia
Neutral feedback
checked
They don't want people to win. Countries should stop them from operating, Their license should be revoked because they are taking people's hard earn money inappropriate way. They have disabled their cashout function throughout the weekend so that people can't be able to cashout. If you eventually go plus they will look for a way to steal your money. Few months ago, I had luck in winning few bets and they went to my account and took some of my money without any reasonable reason. I spoke with one of their customer care help through a chart and he said that I took cashout with wrong odd, Joke of a century. I made a bet of two football games, Both over two goals and one went in and the other was about to go in as i played over 2 goals and i took cashout when they second game was playing 1-0 so how the **** did i took cashout with the wrong odd. I was suppose to win 400 and something euro and i took cashout at about 300 and something euro, mind you I needed only 2 goals to win all the games but decided to take cashout. They went and took my money and left only my stake. They don't want you to win. Swedish Government should look into their operational activities and ban them from operating if they are operating accordingly. Do not bet here. They don't want you to win.
Source: Telecomasia
Neutral feedback
checked
"Technical issues" during every Euros game. Absolute scam!
Source: Telecomasia
Neutral feedback
checked
No cash out option for 3 days now. Couldn't even see my bets during Friday and Saturday nights Euro games. Spoke to customer care who blamed it on a tech glitch. So a company that pays its boss £250 million cant afford tech that works. Crooks.
Source: Telecomasia
Neutral feedback
checked
Quite willing to take all your money off you but when you win something they put restrictions in place. Cashed out £1200 yesterday after my first 3 horses won and today the “cash out” facility has been removed from my account. The new App is an absolute joke as well. I’m off to Paddy Power.
Source: Telecomasia
Neutral feedback
checked
Scammers. Been alright until they used "technical issue" recently to scam their way into not allowing cash outs. No believes it. About time for users to get together and lodge formal complaints to FOS and lawyer up.
Source: Telecomasia
Neutral feedback
checked
Sorry service currently not available on my bets tab couldn’t cash out. This is done intentionally every day since Euro 2020 last 8 games absolutely disgusted of bet365 watchdog what are you doing?
Source: Telecomasia
Neutral feedback
checked
Worst betting sites, the sites itself is out of order for few months, the options they described in terms and conditions are not met. They have dismissed few options for me without explanation, My bets do not work 80% of the time in the last 2 months, they do not accept official stats from UEFA, instead of that they reffer to some stupid private faker web stat site. Avoid at any costs!
Source: Telecomasia