Information about the bookmaker
All entities
Number of reviews
Reviews
KJP
Trustpilot
06.05.2022
Unable to log in for weeks with incorrect details yet I use Face ID to log into the app so it’s impossible for the details to be incorrect it’s laughable. Attempted to use the customer chat twice which is absolutely awful. It kicks you off the chat on the app and the agents close the chat. Which is always fun after waiting 30-45 minutes to get through. I was asked to send over passport photos, driving license, proof of deposits, proof of withdrawals, proof of bank wire. I was only after a simple solution not trying to join mi6! This problem only occurred once I made a withdrawal which has been 6 days now and I am yet to receive the money.
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Rik Mayall =MESSIAH
Trustpilot
05.05.2022
Time for every sane person to close their bet 365 account, enough is enough. The site has once again crashed! FFS! even the pish wee bookmakers sites are OK tonight!
More
James Brown
Trustpilot
05.05.2022
This betting site is a total disgrace, Bet365 are cheating thousands of punters on a daily basis, they shut of their Cash Out when things are going against them and shut down their bet builder in the same way.. I tried to do a bet builder tonight Real Vs Man City, They had every other thing up except the bet builder. I am now going to take out my money and go elsewhere.. I suggest everyone should do this.
More
nicholas mccarthy
Trustpilot
01.05.2022
THE WORST CUSTOMER SERVICE IN THE WORLD I HAVE NOT BEEN ABLE TO ACCESS MY ACCOUNT FOR OVER 7 DAYS. THERE IS NO PHONE NUMBER TO RESOLVE ANY ISSUES. YOU CAN OBVIOUSLY GO ON LIVE CHAT BUT THEY TAKE AGES TO REPLY AND THEY KEEP ASKING FOR MY USER NAME WHICH I CANT TELL THEM BECAUSE I CANT ACCESS MY ACCOUNT. YOU WILL BE BETTER OFF WITH PADDY POWER /SKY OR WILLIAM HILL AS A SIMPLE PHONE CALL SORTS OUT YOUR PROBLEM. AVOID BET 365 LIKE TGE PLAGUE AND THIS IS A GENUINE REVIEW. ONE WHOLE WEEK WITH NO ACCESS TO MY ACCOUNT AND HOLDING MY FUNDS / RIDICULOUS
More
Mark North
Trustpilot
01.05.2022
Bs live roulette pure sc
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D.S
Trustpilot
01.05.2022
Worst online casino ever i’ve spend over a 1k and even didn’t win a 5quid what a joke… Dunno what’s the RTP of their games but it’s terrible..
More
Nick Reeves
Trustpilot
28.04.2022
We should all report this specific event to trading standards and Stoke police, as I believe it was a deliberate criminal act. They can't ignore hundreds of statements. I took plenty of screenshots too.
More
Lee Rose
Trustpilot
27.04.2022
Tried to cash out in man City Real Madrid game last night with 10 mins to go having bet on 4-2, bet 365 site down. I've contacted today on live chat completely uninterested will not be using again this would have cost customers thousands
More
Eden Leigh
Trustpilot
27.04.2022
They gave a £5 free bet to everyone and unfortunately that bet came from. Man City 4-2 as soon as it went to half down my app had crashed and I couldn’t even cash out let alone get my account recongised as a betting company they didn’t realise how many would come through. So I do believe it was done on purpose and they didn’t want to pay out the customers… it’s the closest I’ve ever got to getting something and I’m not happy I won’t be using bet 365 again if you can’t afford to pay out and let people get what they bet for don’t give out free £5 betSimple
More
Luke Kirk
Trustpilot
27.04.2022
Worst Bookie AroundAvoid them at all costs. Site constantly crashes during big events (normally ones they offer you a free bet on so you then cannot use it), customer service are horrendous, app itself is clunky and horrible to us. Save yourself the hassle of setting up an account and go use a proper bookie because the competition are far better in every aspect of the service which they offer.
More
KJP
Trustpilot
Unable to log in for weeks with incorrect details yet I use Face ID to log into the app so it’s impossible for the details to be incorrect it’s laughable. Attempted to use the customer chat twice which is absolutely awful. It kicks you off the chat on the app and the agents close the chat. Which is always fun after waiting 30-45 minutes to get through. I was asked to send over passport photos, driving license, proof of deposits, proof of withdrawals, proof of bank wire. I was only after a simple solution not trying to join mi6! This problem only occurred once I made a withdrawal which has been 6 days now and I am yet to receive the money.
More
Rik Mayall =MESSIAH
Trustpilot
Time for every sane person to close their bet 365 account, enough is enough. The site has once again crashed! FFS! even the pish wee bookmakers sites are OK tonight!
More
James Brown
Trustpilot
This betting site is a total disgrace, Bet365 are cheating thousands of punters on a daily basis, they shut of their Cash Out when things are going against them and shut down their bet builder in the same way.. I tried to do a bet builder tonight Real Vs Man City, They had every other thing up except the bet builder. I am now going to take out my money and go elsewhere.. I suggest everyone should do this.
More
nicholas mccarthy
Trustpilot
THE WORST CUSTOMER SERVICE IN THE WORLD I HAVE NOT BEEN ABLE TO ACCESS MY ACCOUNT FOR OVER 7 DAYS. THERE IS NO PHONE NUMBER TO RESOLVE ANY ISSUES. YOU CAN OBVIOUSLY GO ON LIVE CHAT BUT THEY TAKE AGES TO REPLY AND THEY KEEP ASKING FOR MY USER NAME WHICH I CANT TELL THEM BECAUSE I CANT ACCESS MY ACCOUNT. YOU WILL BE BETTER OFF WITH PADDY POWER /SKY OR WILLIAM HILL AS A SIMPLE PHONE CALL SORTS OUT YOUR PROBLEM. AVOID BET 365 LIKE TGE PLAGUE AND THIS IS A GENUINE REVIEW. ONE WHOLE WEEK WITH NO ACCESS TO MY ACCOUNT AND HOLDING MY FUNDS / RIDICULOUS
More
Mark North
Trustpilot
Bs live roulette pure sc
More
D.S
Trustpilot
Worst online casino ever i’ve spend over a 1k and even didn’t win a 5quid what a joke… Dunno what’s the RTP of their games but it’s terrible..
More
Nick Reeves
Trustpilot
We should all report this specific event to trading standards and Stoke police, as I believe it was a deliberate criminal act. They can't ignore hundreds of statements. I took plenty of screenshots too.
More
Lee Rose
Trustpilot
Tried to cash out in man City Real Madrid game last night with 10 mins to go having bet on 4-2, bet 365 site down. I've contacted today on live chat completely uninterested will not be using again this would have cost customers thousands
More
Eden Leigh
Trustpilot
They gave a £5 free bet to everyone and unfortunately that bet came from. Man City 4-2 as soon as it went to half down my app had crashed and I couldn’t even cash out let alone get my account recongised as a betting company they didn’t realise how many would come through. So I do believe it was done on purpose and they didn’t want to pay out the customers… it’s the closest I’ve ever got to getting something and I’m not happy I won’t be using bet 365 again if you can’t afford to pay out and let people get what they bet for don’t give out free £5 betSimple
More
Luke Kirk
Trustpilot
Worst Bookie AroundAvoid them at all costs. Site constantly crashes during big events (normally ones they offer you a free bet on so you then cannot use it), customer service are horrendous, app itself is clunky and horrible to us. Save yourself the hassle of setting up an account and go use a proper bookie because the competition are far better in every aspect of the service which they offer.
More