Yes it has been infuriating lately with the so called system errors leaving everyone without a cashout option or even the ability to see their bets, but things seem to be back up and running again so hopefully was just a temporary blip. Overall I can't fault bet365, can't recall a negative experience I've had with them. The free bets they have given for England games (and the Italy v Spain game) during the euros is a fantastic gesture, all without having to spend a penny. No other sites have had similar offers that I'm aware of. I love the vast array of markets on offer on football games- free kicks, throw ins, team offsides etc, that many other bookmakers do not feature. However, it would be nice to see them expand the player shot on target market to feature players other than just the strikers, and also perhaps to be able to choose a player to score a header, have headed shots on target etc. The only other sport I bet on regularly is horse racing, and 365 always have best odds guaranteed on virtually every single race, and the each way extra feature is fantastic, paying up to 10 places on bigger races. Bet365 are the biggest and best around in my opinion, despite the odd technical problem, and will always be my go site for sports betting.

Just closed my account with BET 365 on severl occasions they have taken back money from my account due to their errors. Today was the last straw they paid me on a race which had 4places then decided to change to 3 places no explanation and take back the money from my account. If i were you stay away from this site and fine somebody else who wont change the rules on the day

Why isn't there a no stars option Absolutely appalling - my bets and cash out options all conveniently disappearing through the Euro's... very unsatisfactory response from them... a customer lost for them now... never use again

Recently I've been betting on the Euros. I should if had a £20 return on England winning a few days ago. I also used a free £5 on England winning seperatly. I've logged on to my account today and my account balance shows £0.00. Doesnt make sence!

Worst betting app, wont let you even view your bets once they go active. Dont give them a penny.

Stole my money! We put in bet that the England vs Denmark match would end with in score of 2-1. we selected the "Score Correct", therefore we were not predicting when these goals were being scored nor the length of the game. The results came true but Bet365 marked the bet as lost stating all goals had to be within the 90mins of the game and refused to payout. Nowhere is it stated that in their rules or when placing the bet. Customer service acknowledged its not written anywhere but still refused to pay out. Don't use them whatever you do, they make up the rules as they go along. This was the first time every (and last) we placed a bet and only a very small amount just for a laugh, but knowing people out there place large bets you can only imagine if bet365 moved the goal post on them like they did in our case. **Please Gamble responsibly**

I tried to withdraw my winnings after a ticket and they blocked my ticket so I couldn't withdraw the money, they always blocked my ticket as I was trying to withdraw. Then they took the ticket out of my bets and put it in the history so I couldn't withdraw I talked to them and they said it was a software error and notI can do nothing and they can't give me the money. That's what they did with the Euro 2020 Championship and took out the winning tickets saying that they have problems with the software... that's what they always did... they became frivolous and started lying..

Worst platform to ever exist. Cash Out is non existent, the company take absolutely no responsibility for any form of this being unavailable even when it’s technical problems that prevent for days in end! Always a lag in E-Sports, place a bet and BAM 1 second later a goal is scored and the bet is lost, again the company take no responsibility for this.. Live Chat are useless and never help, just defend the company on reasons you can’t have any money back. Platform is shocking & GUI is dated. Never offer monetary rewards or incentives. No wonder Denise Coates took a £421m pay last year. How that lady sleeps at night knowing her abysmal company is stealing customers money against Gambling Comm standards is beyond me. She should be ashamed of herself.

Stole my money! Put in bet that England vs Denmark would be 2-1. I selected the "Score Correct", therefore I was not predicting when these goals were being scored but the final results of the entire match. The results came true but Bet365 marked the bet as lost stating all goals had to be in the 90mins of the game and refused to payout. Don't use them whatever you do, they make up the rules as they go.

Well, I have read many complaints over the last few days regarding the cash out situation, annoying as it is, these things happen with technology and I am sure Bet 365 will solve it as soon as possible.. I say this, as I have had an account with them for years now and never had any problems with payments whatsoever.