One of the worst betting sites/apps I’ve used. Customer service are a joke. They make claiming your joining offers, very tricky. Never mind paying your Director hundreds of millions, invest in your staff and a decent app.

I will suggest you to stay away from bet365. They are unsafe and more likely leaking your personal data. After closing my account I have urgent them to delete all my personal data from their database. Richard Grice Customer Service Deputy Manager have replied to me as follow: We note your request to delete your data in accordance with your right under the GDPR. To confirm, the right to erasure is not an absolute right as it is modified and constrained by Article 17.3 of the GDPR, in this case specifically Article 17.3. b (“compliance with a legal obligation”). bet365 is primarily regulated by the British Gambling Commission in respect of its gambling operations with its customers in Great Britain. The Gambling Commission has issued guidance to all operators stating that based on its experience, all operators "should ensure that data which relates in any way to regulatory compliance should be available for a minimum period of five years after the end of a relationship with a customer. ” The above is completely wrong. They do not have right to keep personal data if you close your account. They can retain the data only if your account is on investigation of crime but not when you closed your account. I will take legal actions against Richard Grice and bet365 as it is my right to be forgotten under GDPR article 17. Do not be scared if they refuse to delete your data as it is your right and you can take legal actions. You can report them to Gambling Commission and the Information Commissioner’s Office of their breach of your privacy.

I was a customer for many years and I have just left. Customer service was shocking after a a lot of technical issues. Really disappointed... I would avoid!

terrible company my bets disappeared after the brentford play off final an when i tried to contact customer support all lines of communication were down an no way of collecting a cash out on a double before the next game started, funny how about 10 mins after the champions league final the site an my account was fine to use! thieves the whole company awaiting an email which probably wont come to explain what happened! i wont hold my breath cheats!

Ive been betting with 365 fo years but its time to stop. My bets were not viewable and have no option of cashing out once I placed them. They did this as soon as chelsea scored most likely to prevent mass cashouts. Next i was playin the bet365 poker and i was in a game with a player named Lurkin26. I lost the table and watched the table. Lurkin was still playing the other guy wo i joined a new game. And lurkin26 pops in again. Eatch out they use bots that automatically win in the poker. The casino games r all rigged and now anybody who profits on sports bets is getting ******* over

The last few days at major Football and Tennis bets my "cash out" and all open bets dissappeared. Taking this into account and the fact I had a random message a few weeks ago saying I will be restricted from getting any bonuses in the future after doing nothing wrong, i'm out. I'd advise anyone to stay away from here, live chat is no help, was in queue for almost 2 hours this morning and was basically told to get lost. Worst experience ever.

Why do they offer a welcome offer but don't want you to take it? My account was instantly restricted. I couldnt place a bet over £8 so I withdrew my money... what a waste of time

Remove the cash out option during big games! Joke of a company! Thieves out for profitin

Worst account, closed account due to "managerial decision" out of nowhere, without possibility of receiving an explanation. Stay clear

Worst company around avoid, opened an account won a few bets then they decide after a management review to close my account, basically they closed it because I was winning, absolute scammers