They always try to show my bets as lost when they infact did win and I need to fight with them all the time slow customer service and wait hours to get someone that knows what they are doing to correct it but if you win anything over a few hundred bucks it will be a fight to get paid

I recently joined Bet365 after loyall using sky bet for many years. I decided enough was enough with Sky, their slots always seem to jump and the reels change and drop or they crashe as a win is spinning in. I have never had anything near the return that they quote as being their pay out percentage and if I do get a little win I never win again until they have recouped what I won and then some. A rep even confessed to me once that they tease the win and entice you by having the reels almost spin in the jackpot or by speed manipulation of the reels. I have suspected foul play on Sky Vegas fof a while now, anyway my experience with bet365 has been nothing like this, they gave me an excellent welcome bonus, then I won 140 spins on a recent bonus, also their payout rate seems to be in line with their claims. Also they have great security and they haven't been bombarding me with tempting messages or email, unlike a certain other. They even paused my game halfway through, while I was losing a bit to them and checked in to see if I was OK and aware of how much much and how long I'd been gambling. I get a sense that they do have a little empathy and they seem just a little different to the rest, I've made my mind up to only use bet365 from now on and would highly recommend them. Gambling sites get really bad press but as long as people like myself know what they are doing and are aware of the risks they can also be good fun and a form of escaping. Thanks Bet365, now back to 'Slots of Gold' lol LiamK80.

I really don’t understand all the negative reviews as my experience has been fab with bet365. I opened a new account a few days ago. After a few deposits and only some smaller wins and withdrawals. Then last night I had a go and won £1.7k. The site is fab and whilst I do agree some games don’t pay out, unfortunately that is the luck of the draw and the gamble you take. Withdrawn at gone midnight and was in my account by the time I woke up at 8am. koralealemon

Very bad betting app, i won 14500 with the betting amount 500 INR, they have locked my account on next day without any reason if i contacted the customer care they are saying that is their wish to lock the account we will not say the reason, very worst app, not recommended

I've spent ££ for a 0.10p bonus... Plus ££££ playing >>> winning odds are very very low... Don't waste your money on Bet365 games... Better bet on football bigger chances

This has to be the worst excuse of a betting site i have ever stumbled across within 2hrs off signing up i knew i would never return this site. Bet365 must have the most awkward useless layout for betting ever, it is near on impossible to find what you want to bet on let alone bet on it. As for the slots wow they are mindblowing i like to put a substantial first sum in when i play on a new site to see the lay off the land so to speak but lets say after playing for a couple of hours i calculated the RTP of slot A was 12.5% and slot B was 27%. Goes without saying that i will be staying away from this site in the future.

They have pathetic customer service and also even whe you provide the verification document they will block your account. Bet365 use the responsible gambling rules for there favour as if you are loosing they don't care but when you start winning big and get near to your big wins they simply block your account. They are pathetic and do not provide any valid reason for restrictions on the account.

This company bet365 is a corrupt fraudulent dishonest irresponsible company, the auto roulette wheels on there website are totally rigged and corrupt, how can a customer play roulette and constantly lose lose lose? I have had 3 winning sessions out of 100 sessions? How can that be right, when I won was only winning a extra few pounds, but my losses going into the thousands and thousands. Bet365 is not a good honest company to play on there website, the roulette games are totally rigged and corrupt. Do not play on this fraudulent website!

Poor company! They close your account for no reason! I’ve been a customer for years so have passed all verification checks, never actually won anything major. Low deposit amounts monthly and yet the close my account. Bunch of crooks. I’m pretty sure this company is one big scam. Customer service is also shockingly poor, they do not want to help you.

Signed up as I've just started to get interested in these sort of things and boom we don't like the nature of your business and we've closed your account email with no explanation nothing I'd like to know what's the nature of my business seeing as I've just signed up