I won a bet which suppose to be a Total of $2300 & some change the last match was between Barcelona SP vs paulista the result wa 3:0 against Barcelona sp but somehow they claiming the game was void Im curious how so when the result says on their website that it was 3:0 I need some explanation to it I bet was over 2.5 goals guess what instead of given me the full amount I won they offered $1200 & some change saying the games was avoided it wasn’t they played the game and the score was 3:0 I’m going to fight to get all the funds I deserve for my bet I already have pics to post to prove they cheatin

Their website is easy to use and place bets. I closed casino and poker etc just use it for betting. Instant withdrawals is good! Customer service loses you 2 stars. They must be from the Planet Moron in deep space.

To echo what I have read and would like to add to: this company and their customer service department are abhorrent. I not them, increased my betting because of a big win on another site. They implemented restrictions on my account and then became intrusive asking about my finances, work etc. Why didn't they ask this at the beginning? I was called by one of their Gamble Responsible advisors who assured me these blocks would be removed and now I would have a cap/net deposit amount for my own safety. I visited the webchat as the block was still on my account and I couldn't deposit. Three webchats is what it took and these were with rude morons.... not just morons. I have kept my account open more so now for insight into the behaviour of this company but ensure you ask for transcripts. When opening a new account set out your stall with them. Ask questions prior to making your big bets as these guys operate with their rules.

Like many others I have been a customer for over 20 years and all of a sudden they just closed my account and said it was a trading decision. Like most gamblers I lose overall year on year but this year I had a good run recently on the itv races on a Saturday. Winning a few grand over the course of 6 weeks or so and they decided to close my account. Shameful really, the so called biggest betting company in the world. I’ve been told bet 365 now have a policy if you make 3 withdrawals in quick succession of over £250 your account gets flagged up and your account gets closed. don’t know if that’s true or not but my account and what happened to me fits the criteria for closure of its true.

Well where do I start? First of all they put restrictions on my account for no reason then when I contacted them they said they have closed my account and could not give me a reason for this! Unbelievable and quite sad! Very very un professional from a massive company! Stay clear from bet365 there are many more better gambling sites around!

Most worst online casino, losing for years on this platform. If you are a consumer from europe get a lawyer, because you can get your entire money you lost gambling you can get it back especially if you are from germany or austria. Poor company they dont have licenses for online casino in europe just for Malta. Even if you dont have money for a lawyer Google Litigation financier for online Casinos in your country they can get your money back for a decent amount from you money they are getting back for free.

Very deceitful company, I feel sorry for the employees - locked my account initially for having bet a large amount/winning a large amount and I was required to go through a questionaire - went through it. 1 month later my account was locked again, place a few bets and make some large winnings. Called and they advised that my email address has changed on my account, log into my account and the email address is the same... I also use an encrypted password at 128bit with no external access. The company has obviously locked my account with falsified information to stop my winnings. Use Sportsbet, this doesn't happen there.

terrible customer service plus underhand tactics use gambling controls to their benefit horrible site and horrible owners

Placed a bet of 50 pounds couple of weeks ago the horse waS scratched so took my money as if it had lost, think this lot are nothing more than thieves, don’t sign up with them, if you do you’ll be disappointed

Poor management and customer service.